Privacy Notice

 

Our contact details:

TNK Europe Limited

24 Ptarmigan Place

Townsend Drive

Attleborough Fields Industrial Estate

Nuneaton

CV11 6RX

England

 

Telephone +44 (0) 24 76 351 153

 

What type of information we have

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name, email address and contact details)

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for the purpose of supplying you with information about our products.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the information above.

(b) We have a contractual obligation.

 

What we do with the information we have

We use the information that you have given us in order to provide you with the information you have requested and for any further communication required to complete business with you.

 

How we store your information

Your information is securely stored at the above address.

We keep name, address, email, phone number information for up to 5 years. We will then dispose your information by electronically anonymising the records.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the information above if you wish to make a request.

 

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:            

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113